Refund policy
Scuderia Non Originale Return and Exchange Policy
Thank you for shopping at Scuderia Non Originale. We strive to provide the best quality products and customer service. Please review our return and exchange policy below.
Print On Demand Policy
Important Note: All items at Scuderia Non Originale are print on demand. This means each product is custom-made specifically for you once you place your order. As a result, we do not accept returns or exchanges except in cases where there is an error with your order or a defect in the product.
Cases Where Returns or Exchanges Are Accepted
We accept returns or exchanges only under the following conditions:
- The item received is incorrect (wrong size, wrong color, wrong design, etc.).
- The item is defective or damaged.
How to Initiate a Return or Exchange
If you encounter any issues with your order, please follow these steps:
- Contact Us: Email us at director@scuderianonoriginale.com with your order number, a description of the issue, and any relevant photos.
- Case Review: Our team will review your case and work with you to find a suitable solution. This may include sending a replacement item or issuing a refund, depending on the specific circumstances.
General Conditions
- Requests for returns or exchanges must be made within 14 days of receiving your order.
- Items must be in their original condition and packaging.
- Proof of purchase is required for all returns and exchanges.
Non-Returnable Items
- Custom or personalized items (unless they arrive damaged or defective).
- Items on sale or clearance.
Contact Information
For any questions about returns, exchanges, or any other issues with your order, please contact us at:
Email: director@scuderianonoriginale.com
We appreciate your understanding and thank you for your support of Scuderia Non Originale.